FixerJi didn’t start by building a platform
A managed home-services venture — repairs, cleaning and painting with upfront prices, verified professionals and a local operations team. Built on MergeMind Marketplace, so the months usually spent on accounts, payments and payouts went into the service itself.
FixerJi is a product MergeMind built on its own platform — not a customer.
The public pages are always up. Browsing the live catalog and booking depend on the demo environment, which is not always online.
Customers want a repair done without chasing anyone: a clear base price, a scheduled visit and every update in one place. Professionals want steady local work on their own schedule. The operator in the middle has to match the two quickly — and make sure everyone gets paid correctly.
That is three kinds of users, money that must be taken before the job but paid out only after it, and a matching problem measured in minutes. It is exactly the kind of business that gets quoted as a six-month custom build.
What a business like this usually builds first
Separate sign-in and permissions for customers, professionals and operators
Taking payment up front, holding it, then paying the professional after the job
A ledger that can explain every split between professional and platform
Keeping each brand’s or city’s data isolated
Emails and alerts at every step
FixerJi took all of that from MergeMind.
How it works, end to end
01
Browse
Anyone can explore services and prices — no login wall.
02
Book & pay
The customer books a visit; payment is held.
03
Dispatch
The job is offered to an eligible, verified professional.
04
Complete
The professional moves the job through en route, in progress and done.
05
Settle
Payment is captured and split; the booking reaches SETTLED.
06
Review
Customer and professional rate each other.
One booking, end to end
Captured from the running product, with a ₹199 payment taken through Razorpay’s test checkout. The city, names and numbers are sample data.
The customer
Sees what a service costs before booking, pays, and can talk to the professional.
The professional
Hindi first, on a phone.
Operations
The team that runs the city sees the same booking.
The part only this business needed
FixerJi spent its effort here — everything on the right came from MergeMind: its engine and the shared core.
A multi-trade service catalogue
Electrical, plumbing, carpentry, home cleaning and painting — with base prices shown first. Professional supply is added trade by trade.
A five-step booking flow
Address, service details, schedule, review and payment.
Professional onboarding
Apply, submit documents, get verified and trained, then go active.
Dispatch
Jobs are scored and offered to eligible professionals within a timed window, then escalated to ops.
Settlement
Payment captured when the job completes and split between professional and platform.
Two-way reviews
Ratings that feed back into who gets the next job offer.
A professional app in their own language
Big-button job offers, earnings and payout detail on a phone — in Hindi today.
An operations console
Support cases, live demand and provider status in one place — with the power to reschedule or cancel a booking and credit the customer in full.
Private booking chat
A private thread per booking for the customer and the assigned professional; staff access is limited to authorised roles.
From MergeMind
Accounts & roles for all three personas
Payment hold & capture
Split-settlement ledger
Tenant isolation
Email notifications
Chat service for booking threads
Wallet for customer credit
FixerJi’s web app is assembled from MergeMind SDK and UI-kit packages — sign-in, tenancy, chat, notifications, payments and the API client came from the platform.
What’s real — and what isn’t yet
Real today
The full journey above ran end to end against the real platform stack on 14 October 2026 — payment in Razorpay test mode, so no real money moved
Payment held at booking and split at settlement, recorded on the ledger
A new-job alert reached a professional’s phone by Web Push in 3.6 seconds in that run
Operations stepped in on a problem booking — reschedule, cancel, full customer credit — and passed all 79 checks of the operations drill
Multiple roles with their own permissions, isolated per tenant
Not yet
Open to real customers — FixerJi is pre-launch
Job alerts have not yet been field-tested on real professionals’ phones, and SMS is not connected
Payments run in Razorpay test mode, and the journey has not yet been certified on public hosting
The operations console has been exercised on a quiet tenant — behaviour at volume is untested
Your business could be next.
Tell us what you’re building on MergeMind Marketplace — or anything else — and get a practical plan within 24 hours.